Now Hiring - Sales Support & Social Media Coordinator in Borden, IN

Our Vision

To Provide Permanent Unique Solutions That Create A Better Outdoor Life Through Style, Elegance, And Functionality.

Our Mission

To Exceed Expectations In Quality, Delivery, Design And Cost Through Total Ownership, Continuous Improvement And Partnership With Our Clients.

About Cardinal Architectural:

Cardinal Architectural, a division of a 100-year-old legacy business, M-D Building Products, provides the broadest range of #1 Selling Motorized Pergola, Arbors, Canvas Systems, Shade Screens and various other Outdoor Living Products and are proudly designed and made in the USA!

Duties & Responsibilities:

• Compile daily lists of leads and delegating them to sales team.
• Maintain an accessible and organized filing system for sales and administration.
• Handling all administrative duties for the sales department or team
• Provide assistance to management team members and executives as needed
• Perform data entry duties in regards to metrics, sales figures and other key data
• Create and process sales in a timely manner
• Expedite requests rush orders and altering sales orders and shipping information as required
• Answer customer inquiries, scheduling meetings, and sales appointments, and following up with customers about their order status.
• Compile a daily list of sales leads, delegating leads to the sales department, and providing sales data and guides to the sales department.
• Manage drip and industry focused email campaigns.
• Manage customer accounts, following up with customers for administrative purposes, and providing troubleshooting assistance for orders, account statuses, and other problems.
• Process orders in a timely manner, processing requests for rush orders, and reviewing pending orders and customer requests to ensure customer satisfaction.
• Perform data entry tasks for sales figures, metrics, and other relevant information and maintaining an organized and accessible filing system.
• Handling administrative duties for the company and its executives and management teams.
• Management of Social Media and generating a following for all Social Media Avenues

Requirements:

• A high school diploma or equivalent.
• A bachelor's or associate's degree in marketing, business, or a related field may be advantageous.
• Experience in administration and high-volume office work may be advantageous.
• Strong analytical, organizational, and time management skills
• Excellent team working, motivational, interpersonal, communication, and customer service skills.
• The ability to multitask and quickly switch your focus.
• Computer literacy, IT skills, and typing skills.
• An understanding of sales principles and customer service practices.
• Computer literacy: In addition to data entry and typing, Sales Support Specialists need to have knowledge of basic spreadsheet and word processing creation software.
• Time management and organization skills.
• Customer service: Sales Support Specialists should have strong professional conversation etiquette, especially in person and over the phone when interacting with company representatives, clients and customers.
• Communication: Clear communication and the ability to explain concepts in simple terms are used to help the customer work through problems and accurately describe products.
• Problem-solving: should be able to use critical and creative thinking to identify and resolve issues with products and orders.

Job Type: Full-time

Pay: $45,000.00 - $50,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Borden, IN: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Office management: 1 year (Preferred)
• Leadership: 1 year (Preferred)
• Customer service: 1 year (Preferred)
• Phone etiquette: 1 year (Preferred)
• CRM software: 1 year (Preferred)
• Sales support: 1 year (Preferred)
• Social media management: 1 year (Preferred)

License/Certification:

• Driver's License (Required)

Work Location: In person